FAQ
- What types of clothing do you sell?
Our clothing brand is all about creating stylish and comfortable clothes that fit your lifestyle and personality.
- What sizes do you offer?
We currently sell the sizes: S, M, L and XL
- How do I determine my size?
To determine your size, we recommend referring to our size chart and measuring yourself to ensure the best fit. You could also refer to the models wearing our clothes!
- What is your return policy?
We have a hassle-free return policy. If you're not satisfied with your purchase, simply return it within 30 days for a full refund.
- How can I contact customer service?
You can contact our customer service team by email: support@hills163.com
- How long will it take for my order to arrive?
Orders will take from 7 to 14 business days to arrive, depending on your location.
- Do you offer international shipping?
Yes, we offer international shipping to select countries. Please refer to our website for more information.
- Do you have any sales or promotions?
Yes, we will have sales and promotions. Sign up for our newsletter to stay up-to-date.
- What is your sustainability policy?
Our sustainability policy includes using eco-friendly materials, minimizing waste, and partnering with ethical suppliers.
- How do I care for my garments?
We recommend following the care instructions on the label of your garment to ensure its longevity.
- Can I track my order?
Yes, you can track your order using the tracking number provided in your shipping confirmation email.
- How do I know if a certain item is in stock?
Our website will indicate if a certain item is in stock or not.
- Do you offer gift cards?
We will offer gift cards soon, stay tuned.